Privacy policy

PRIVACY POLICY

Last Updated: September 11, 2026

At DEVLX, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how DEVLX collects, uses, stores, and protects your information when you visit our website, place an order, contact us, or use our services.

By using the DEVLX website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

When you visit or use our website, we may collect certain information depending on how you interact with DEVLX.

Information You Provide

When you place an order, create an account, contact us, or otherwise interact with our website, we may collect:

Full name
Email address
Mobile/phone number
Billing and shipping address
Order details
Payment-related information
Information you provide when contacting customer support
Any other information you voluntarily provide to us

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Website interaction information
Approximate location derived from technical information
Referring website or source
Cookies and similar technologies

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

Process and fulfill your orders
Process payments and payment-related transactions
Deliver products to you
Provide order tracking and updates
Communicate with you regarding your orders
Respond to customer support requests
Improve our website, products, and services
Prevent fraud, abuse, and unauthorized transactions
Maintain website security
Send service-related communications
Send promotional or marketing communications where permitted and where you have provided appropriate consent
Comply with applicable legal and regulatory requirements

3. PAYMENT INFORMATION

DEVLX may use third-party payment service providers to process payments.

We generally do not directly store complete payment card information such as your full card number, CVV, or banking credentials on our own systems.

Payment information may be processed directly by the relevant payment provider according to its own privacy policy and security practices.

You should review the privacy policy of the payment provider used for your transaction for additional information about how payment information is handled.

4. COOKIES AND TRACKING TECHNOLOGIES

DEVLX and our service providers may use cookies, pixels, analytics tools, and similar technologies to operate and improve our website.

These technologies may be used to:

Keep your shopping cart functioning
Remember certain preferences
Understand how visitors use our website
Measure website performance
Improve user experience
Analyze advertising and marketing performance
Help detect fraudulent or suspicious activity

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. HOW WE SHARE INFORMATION

DEVLX does not sell your personal information as a standalone product.

We may share necessary information with trusted third parties when required to operate our business and provide our services, including:

Payment processors
Shipping and logistics providers
Order tracking services
Shopify and related technology providers
Website hosting and technical service providers
Analytics and advertising providers
Customer support and communication providers
Fraud prevention and security providers
Government authorities or legal entities where required by applicable law

We only intend to share information that is reasonably necessary for the relevant purpose.

6. DATA SECURITY

We take reasonable technical and organizational measures to help protect your personal information from unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

You should also take appropriate precautions when using online services, including keeping your account credentials confidential.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Processing and maintaining records of orders
Providing customer support
Maintaining business and transaction records
Preventing fraud and abuse
Resolving disputes
Complying with legal, tax, accounting, and regulatory obligations

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

8. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

Request access to certain personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally applicable
Withdraw consent where processing is based on consent
Object to certain processing activities
Request information about how your personal information is used

Some requests may be subject to legal or operational limitations.

To exercise an applicable privacy right, contact us using the details provided below.

9. MARKETING COMMUNICATIONS

If you choose to receive promotional communications from DEVLX, we may send you information about:

New fragrance launches
Special offers
Discounts
Promotions
Product updates
Other DEVLX announcements

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

Transactional and service-related communications, such as order confirmations, payment notifications, shipping updates, and important account information, may still be sent when necessary to fulfill your order or provide our services.

10. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, services, social media platforms, payment providers, or other external services.

DEVLX is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information to it.

11. CHILDREN'S PRIVACY

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.