Terms of service

TERMS & CONDITIONS

Last Updated: September 11, 2026

Welcome to DEVLX.

These Terms & Conditions govern your access to and use of the DEVLX website, including browsing our website, purchasing products, and using our services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our website.

1. ABOUT DEVLX

DEVLX is an online fragrance and lifestyle brand that offers perfumes and related products through its website.

Throughout these Terms & Conditions, the terms "DEVLX," "we," "us," and "our" refer to DEVLX.

The terms "you," "your," or "customer" refer to the person accessing our website or purchasing our products.

2. ELIGIBILITY

By using this website or placing an order, you confirm that:

The information you provide is accurate and complete.
You are legally permitted to use the website and purchase the products you order.
You will use the website only for lawful purposes.
You will not attempt to misuse, disrupt, or compromise our website or services.

Where a customer is not legally able to enter into a binding contract, the use of the website and placement of orders should be undertaken with the involvement and consent of an appropriate parent, guardian, or legally authorized person.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, fragrance information, pricing, and other product details displayed on our website are accurate.

However:

Product colors and appearance may vary depending on your device or display.
Fragrance perception is subjective and may vary from person to person.
Product availability may change without prior notice.
We may correct errors or inaccuracies in product information when identified.

The availability of a product displayed on the website does not guarantee that it will remain available until checkout is completed.

4. PRICING

All product prices displayed on the DEVLX website are shown in Indian Rupees (INR) unless otherwise stated.

Prices may be changed at any time without prior notice.

We reserve the right to correct pricing errors, including errors caused by technical or system issues.

If an order has been placed at an incorrect price due to an obvious error, we may contact the customer before processing the order or cancel the order and provide an appropriate refund where applicable.

5. ORDERS

When you place an order through our website, you are submitting a request to purchase the selected products.

An order confirmation may be sent to the email address or phone number provided during checkout.

DEVLX reserves the right to refuse, limit, or cancel an order in certain circumstances, including:

Product unavailability
Suspected fraudulent activity
Incorrect pricing or product information
Incorrect or incomplete customer information
Duplicate or unusually large orders
Technical or payment processing issues
Other circumstances requiring cancellation

If we cancel an order after payment has been received, an applicable refund will be initiated.

6. CUSTOMER INFORMATION

You are responsible for providing accurate information when placing an order.

This includes:

Full name
Email address
Phone number
Billing information
Shipping address
PIN/postal code
Other information required to process your order

DEVLX is not responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.

7. PAYMENTS

Payments may be processed through third-party payment providers.

By completing a payment, you agree to provide accurate payment and billing information and authorize the applicable payment provider to process the transaction.

DEVLX does not generally store complete payment-card information on its own systems.

Payment transactions may be subject to the terms and privacy policies of the applicable payment provider.

8. SHIPPING AND DELIVERY

Orders are generally processed within 1–2 business days and delivery within India generally takes approximately 3–7 business days after dispatch.

These are estimated timeframes and are not guaranteed delivery dates.

Delivery may be delayed due to courier operations, weather, holidays, high order volumes, transportation disruptions, or other circumstances outside our reasonable control.

For complete information, please refer to our Shipping Policy.

9. RETURNS AND REFUNDS

Returns and refunds are subject to the DEVLX Return & Refund Policy.

Generally, claims relating to damaged, leaking, defective, or incorrect products should be submitted within 48 hours of delivery.

Perfumes that have been opened or used may not be eligible for return due to hygiene and product-quality considerations.

Please review our Return & Refund Policy before placing an order.

10. CANCELLATIONS

Cancellation requests should be submitted as soon as possible after placing an order.

Once an order has been processed, packed, or dispatched, cancellation may no longer be possible.

If an order has already been dispatched, any cancellation or return request will be subject to our Return & Refund Policy.

11. INTELLECTUAL PROPERTY

All content available on the DEVLX website, including but not limited to:

Brand name
Logo
Product names
Images
Graphics
Text
Videos
Website design
Layout
Product descriptions
Software and website elements

may be owned by or licensed to DEVLX and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, republish, or commercially exploit our content without prior written permission.

12. PROHIBITED USE

You agree not to use the DEVLX website to:

Violate any applicable law or regulation
Commit or attempt fraud
Submit false or misleading information
Interfere with website security
Introduce malicious code or harmful software
Attempt unauthorized access to our systems
Scrape or copy website content for unauthorized commercial use
Disrupt the website or its functionality
Abuse promotional offers or discounts
Place fraudulent or unauthorized orders

DEVLX reserves the right to restrict or terminate access where misuse is identified, subject to applicable law.

13. THIRD-PARTY SERVICES AND LINKS

Our website may use or link to third-party services, including payment providers, logistics companies, analytics services, social-media platforms, and other technology providers.

Third-party services are governed by their own terms and policies.

DEVLX is not responsible for the independent operations, availability, content, or policies of third-party services.

14. WEBSITE AVAILABILITY

We aim to keep the DEVLX website available and functioning properly, but we do not guarantee that the website will always be:

Available without interruption
Free from errors
Completely secure
Free from technical issues
Compatible with every device or browser

Maintenance, updates, technical problems, or circumstances outside our control may temporarily affect website availability.

15. LIMITATION OF LIABILITY

To the extent permitted by applicable law, DEVLX will not be responsible for losses arising from circumstances outside our reasonable control, including certain delivery delays, third-party service interruptions, technical failures, or unauthorized access resulting from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

16. PRIVACY

Your use of the DEVLX website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

17. CHANGES TO THESE TERMS

DEVLX may update these Terms & Conditions from time to time.

Changes may be made to reflect updates to our products, services, business practices, website functionality, or applicable legal requirements.

The revised version will be published on this page with an updated Last Updated date.

Your continued use of the website after changes are published constitutes continued use of the website under the updated terms, to the extent permitted by applicable law.